We are hiring a part-time (20-35) or full-time (40 hours) adoption counselor.  Starting pay:  $10-$14. Full-time includes insurance benefits (apply at the end of description). 

JOB SUMMARY

Facilitates adoptions of TMAS by evaluating both the potential adopter as well as the animal to find the best possible match. Assists clients with donations, t-shirts, raffles, and/or anything else needed. Participates in off-site adoption events or other TMAS sponsored activities.

ESSENTIAL JOB FUNCTIONS (Not limited to)

• Interface with clients in a diplomatic and tactful manner to assist with the adoption process.
• Must be able to remove personal opinions/views/judgements to make the appropriate animal/client match in a professional manner.
• Check our ShelterLuv software for adoption applications submitted online.
• Review and respond to emails regarding adoption. 
• Review adoption profile uploads to Petfinder to ensure the database stays up to date.
• Reviews adopter and animal profile to determine suitability.
• Data entry of all items relating to the approval of animal adoptions.
• Identifies animal needs during the adoption process and makes the appropriate arrangements, if needed, prior to completing the adoption (ex. s/n surgery, testing, microchipping).
• Assists with other front desk duties as needed (ex. Hill's Science Diet adoption data).
• Ability to handle cleaning of adoption areas (ex: urine, fecal matter, bodily fluids, dirt and mud).
• Be able to handle and work with dogs and cats of all breeds, size, and temperament.
• Communicate professionally through a variety of avenues.
• Must attend adoption events as needed.

EDUCATION, KNOWLEDGE, SKILLS, ABILITIES

• Must support the TMAS mission, policies, and practices.
• Must always be able to provide accurate information to the public.
• Must adhere to the company’s dress code.
• Must have the ability to deal tactfully and effectively with the public.
• Must have good oral and written skills.
• General knowledge of care, cleaning, and housing of domestic dogs and cats.
• Ability to multi-task, organize and perform detailed tasks efficiently and with accuracy.
• Ability to be diplomatic and informative.
• Maturity, good judgment, and a professional disposition.
• Ability to follow guidance of the behavior team relating to behavioral modification and training.
• Must be computer literate.
• Must have excellent phone etiquette.
• Must be available during office hours.
• Proficient in Microsoft Office applications.
• Retail sales and/or customer service experience a plus.
• Recognize the need for assistance and ask for help.
• Ability to work independently and work as a team.
• Must have high school diploma or GED.
• Must have working knowledge of Microsoft Word and Excel
• Ability to lift 50 lbs.

POTENTIAL FOR PROLONGED EXPOSURE

• Prolonged exposure to various aqueous solutions, including but not limited to, dish soaps, laundry detergents, bleach, etc.
• Prolonged exposure to hydrogen peroxide.
• Prolonged exposure to various zoonotic diseases.

PREFERRED

Experience working in an animal shelter environment, veterinary clinic, or general office setting preferred (but not required).  Candidate should be a highly motivated, enthusiastic self-starter with a positive professional attitude. 

WORK ENVIRONMENT

The offices and operations of an animal shelter can be high stress and very busy at times.  This position can have a changing schedule based upon need.  The schedule may require over-time work if necessary.  Candidate must be flexible with schedule changes and short notice requests. 

We are hiring a part-time (20-35) and full-time (40 hours) adoption counselor. Must be willing and able to work weekends and holidays if needed. Need motivated person who takes initiative and can contribute to teamwork. Requires good customer service and great attitude! Person who can lift at least 50 lbs.

This job is for 20-35 hours per week.  Starting pay:  $10-$13

JOB SUMMARY

Responsible for maintaining proper disease control protocols, including cleaning of kennels/facility, laundry, providing care to the animals, and general maintenance of the facility.  Essential jobs functions include, but aren’t limited to the following:

ESSENTIAL JOB FUNCTIONS

• Thorough cleaning of all areas including dog kennels, cat areas, dishes, laundry, floors, etc., each day (following all disease control and safety protocols).  Spot cleaning of all areas will be required throughout the day.
• Monitor the health of the animals daily, report health problems or conditions.
• Restock supplies when needed.
• Walk dogs.
• Maintain cleanliness of overall organization (keep yard scooped, take out trash, and spot clean throughout the day).
• Animal feeding, bathing, general care.
• Engagement and assistance to the public.
• Transport animals to vet appointments, events, or help on rescue transports.
• Socialize animals and assess general temperament of animals as we engage playgroups.
• Other duties assigned.
• Will be cross trained to fill in in different areas as needed such as events, office areas, medical/behavior team, adoption office, etc.
• Treat all animals and people humanely and compassionately, regardless of the situation.
• Help ensure we always provide a safe environment for all the animals and members of the public.
• Vehicle maintenance and yard maintenance.
• Vet trips when assigned.

EDUCATION, KNOWLEDGE, SKILLS, ABILITIES

• Will be asked to communicate with the public daily in a professional manner.  Good, clear communication, and customer services through both verbal and non-verbal forms.  Must have ability to read and write (communication via email).
• Must be able to learn basic veterinary concepts such as vaccine protocols, deworming protocols, and information about diseases prevalent in animals.
• Must be able to stand or sit for 8 or more hours.
• Must be able to lift and carry up to 50 pounds repeatedly throughout the day.
• Must be able to bend and kneel repeatedly.
• Must be able to work in potentially extreme environmental temperatures (we work inside and out).
• Must have good range of motion, have good vision, and possess good hand-eye coordination.
• Must be able to work under stressful situations and work efficiently and effectively under those conditions.
• Must be able to cope with varying degrees of injured animals and with euthanasia.
• Ability to cope with frustrating situations and remain calm. 
• There can be frequent interruptions and changing priorities based on incoming animals and general need.
• Ability to rapidly and accurately process information.
• Ability to recognize the need for assistance and ask for help.
• Ability to work independently and work as a team.
• Affection and compassion for animals, concern for their welfare, be comfortable working with animals of unknown disposition (health or behavior).  Treat people with dignity and respect, contribute to effective teamwork.
• Ability to work with limited supervision, take initiative.
• Foster public relations beneficial to the shelter and its programs.
• Must have a valid Alabama Driver's License and must be able to be insured by our insurance carrier.

Animals need daily care, so applicant is required to work weekends and holidays (If needed).  Do not apply if this is a problem.  Can give up to 30 hours per week.  Must be able to consistently arrive on time and work slated hours.  Availability must be flexible.

POTENTIAL FOR PROLONGED EXPOSURE

• Prolonged exposure to various aqueous solutions, including but not limited to, dish soaps, laundry detergents, bleach, etc.
• Prolonged exposure to hydrogen peroxide.
• Prolonged exposure to various zoonotic diseases.

PREFERRED

Experience working in an animal shelter environment or veterinary clinic preferred.  Customer service experience a plus.  Candidate should be a highly motivated, enthusiastic self-starter with a positive professional attitude. 

WORK ENVIRONMENT

The offices and operations of an animal shelter can be high stress and very busy at times.  This position can have a changing schedule based upon need.  The schedule may require evening, weekend, holiday, and over-time work if necessary.  Candidate must be flexible with schedule changes and short notice requests.  Animals need daily care, so applicant is required to work weekends and holidays (If needed).  Do not apply if this is a problem.  Must be able to consistently arrive on time and work slated hours.  Availability must be flexible.

JOB SUMMARY

Responsible for ensuring the smooth flow of the day-to-day kennel operations. Providing oversight of cleaning of cages, supervision of kennel staff. Monitoring and enforcing safety protocols, customer service standards, as well as employee policies and procedures. Deescalating and resolving conflict.  Performing kennel operational tasks to ensure all animals are processes as quickly as possible for adoption.

ESSENTIAL JOB FUNCTIONS (but not limited to)

• Responsible for scheduling of animal care technicians.
• Responsible for safety training with all animal care technicians.
• Responsible for transferring animals out of garage crates.
• Make sure all cleaning procedures are followed.
• Make sure all bottles are refilled and everything (food bins, toilet paper, paper towels, hand sanitizer, dawn bottles, Rescue bottles and anything else needed) on the walls are refilled before closing.
• Ensure empty cages are cleaned promptly.
• Outside yard is kept scooped and free of trash.
• Responsible for keeping the bathrooms, kitchen, and adoption room clean.
• Keep floors dry and clean.
• Organizing landfill trips.
• Morning walk through with Director.
• Responsible for keeping laundry area clean and laundry finished.
• Keep outside garage clean/pet taxis cleaned and washed.
• Make lists of job duties for afternoon and overnight, as well as monthly assignments.
• Euthanasia technician duties
• Responsible for training new animal care technicians.
• Maintenance of the vehicles.
• Must complete animal inventory a minimum of once per week.

• Must check status review to ensure animals are made available for adoption in a timely manner.
• Coordinate with Intake/Health/Behavior Manager about any sick animals who need to be moved to another location in the building.
• Respond to emails.
• Contribute creatively to ideas.

EDUCATION, KNOWLEDGE, SKILLS, ABILITIES

• Will be asked to communicate with the public daily in a professional manner.
• Must be able to learn basic veterinary concepts such as vaccine protocols, deworming protocols, and information about diseases prevalent in animals.
• Must be able to stand or sit for 8 or more hours.
• Must be able to lift and carry up to 50 pounds occasionally throughout the day.
• Must be able to work in potentially extreme environmental temperatures.
• Must be able to work under stressful situations and work efficiently and effectively under those conditions.
• Must be able to cope with varying degrees of injured animals and with euthanasia.
• Ability to cope with frustrating situations and remain calm.
• Ability to rapidly and accurately process information.
• Ability to recognize the need for assistance and ask for help.
• Ability to work independently and work as a team.
• Demonstrate capability to conduct oneself in a calm and professional demeanor when dealing with the public and/or with difficult situations.
• Demonstrate capability to effectively communicate orally and in writing.
• Ability to work well with a diverse group of staff and volunteers.
• Ability to effectively manage a wide array of tasks, projects, and responsibilities.
• Ability to work productively in a structured or unstructured environment with frequent interruptions.
• Proficient in basic computer applications, such as word processing, spreadsheets, and internet usage.
• Record keeping, organization, time management, and planning skills.
• Highly motivated, out-going, polite, and professional.
• Able to pay close attention to detail while keeping the big picture in focus.
• Enjoys working with people and ensuring a collaborative work environment.
• Team player with the ability to multi-task and prioritize in a fast-paced environment.
• Supports solution-based conflict resolution.
• Well-spoken and well written.
• Willingness to take on new challenges.
• Leads by example and sets the standard of professionalism for others to follow.
• Compassion and respect for animals.
• Organized.

POTENTIAL FOR PROLONGED EXPOSURE

• Prolonged exposure to various aqueous solutions, including but not limited to, dish soaps, laundry detergents, bleach, etc.
• Prolonged exposure to hydrogen peroxide.
• Prolonged exposure to sharps and syringes.
• Prolonged exposure to various zoonotic diseases.

PREFERRED

• Have experience in management.
• Candidate should be a highly motivated, enthusiastic self-starter with a positive, professional attitude. 

WORK ENVIRONMENT

The offices and operations of an animal shelter can be high stress and very busy at times.  This position will be a full-time position.  Must be able to work some evenings, holidays, and/or weekends.  Candidate must be flexible with schedule changes and short notice requests due to on-call schedule. 

We are hiring a full-time position (minimum of 40 hours per week).  Must be able and willing to work weekends and holidays when needed (the shelter is open on Saturday).  Requires good customer service and an enthusiastic personality.  Requires some over-time work.  Starting pay $34,320 to $36,000 per year.

Incentives

Health and Dental insurance through Blue Cross Blue Shield

Simple IRA Plan with company match (must work for shelter for a period of time before eligible)